The brief variation: If you’re on the lookout for a distinctive gemstone or special anniversary present, Leibish & Co. has actually a sturdy stock of top-quality, colorful, and conflict-free expensive diamonds and gemstones. The family-run company has become operating online since 1998 with your own touch that has had received repeat business from around the world. Leibish & Co. allows you to purchase free rocks or perhaps to make use of the free “Design in to meet freaks online a” tool to carry the perfect piece of jewellery alive. With years of experience and solid artistry under the gear, Leibish & Co. is on the brink of broadening the inventory to watches as well as other accessories.
When Leibish Polnauer founded 1st on-line diamond company in 1998, it took almost a full time to publish an individual picture and explanation to their web site â but he was a visionary whom watched possible inside the fledgling realm of ecommerce. “When he views the potential in a thought, he will probably try everything inside the capacity to advance with it,” stated Benji Margolese, Director of material promotional for Leibish & Co.
Leibish created an effective, family-run process together with his wife and kids providing in authority roles. They usually have cultivated an effective online business with workplaces situated across the world. Leibish & Co. is a leader in special colored expensive diamonds and gemstones which happen to be difficult to get somewhere else. Its expensive diamonds may also be conflict-free, that is an important factor for several buyers.
“individuals come to united states because they search for one thing slightly different, anything more unique than what everybody else has actually,” Benji said.
While Leibish & Co. offers top-notch conventional diamonds, the company specializes in colorful, special jewellery. Whenever asked exactly why the business has this type of a higher customer return rate, Benji quickly pinpoints the primary reason.
“It is a combination of outstanding services and products, fantastic solution, and precious jewelry crafted on greatest quantities of perfection,” the guy mentioned. “The jewellery we make is certainly not your everyday, mass-produced style of item. Each piece is tailor-made to perfectly suit the diamond or gem opted for of the client.”
A Family Affair With Personal Service
Leibish & Co. is a genuine family members business, with Leibish’s nearest and dearest playing key roles during the organization.
Leibish serves as Founder and chairman regarding the organization, while their spouse, Rosi, is the company’ Events Manager. Their oldest girl, Chavi, functions as the Lead Jewelry Designer â and that’s a huge obligation since custom precious jewelry comprises a lot more than 50per cent in the company’s company, Benji said.
Leibish’s eldest child, Yossi, could be the Chief Executive Officer of Leibish & Co. Another son, Shmulik, who is a graduate with the Gemological Institute of The usa, will be the Chief Diamond Buyer the business. “Shmulik is, really, certainly most gifted tone diamond specialists in a,” Benji stated.
Leibish’s boy Itzik could be the company’s COO and runs the New York company on Fifth Avenue. Yoni, that is the youngest of Leibish’s five young ones, will be the business’s CFO.
“among the longtime members of the team, i could tell you that, however, there is no relationship, they consider myself, yet others, section of their loved ones,” Benji said. “most of us bring our own expertise on the company, but collaborate to constantly develop the firm.”
Clients are in addition handled like family members at Leibish & Co., where in fact the company invests electricity into individual service and sales. “If you have ever dealt with one specific broker, like, this is the same individual you will always manage, regardless of what you might be contacting or composing within,” Benji said. “We don’t have confidence in passing clients to different departments when they’ve a question or certain issue they would like to handle.”
Customers originate from throughout the World
Leibish features a couple of various kinds of customers: discover people, which largely shop through site, retailers, and those for the trade company, whom generally visit the business’s main offices in nyc, Israel, and Hong-Kong.
A great deal of Leibish & Co.’s clients are from united states of america. Its subsequent most popular market is actually Canada, accompanied by the uk, Australia, Hong Kong, together with rest of Europe.
Clients at each period of existence shop at Leibish & Co., though most are amongst the many years of 35 and 54, Benji mentioned. Moreover, the organization garners about 300,000 internet site visits each month â and keeps a lot of the consumers finding its way back.
“with well over a 70per cent return consumer status, we remain one of the most popular companies within our niche,” the guy stated.
Colorful Diamonds & Gemstones With a “Design yours” Option
Leibish & Co. stocks high-end jewellery, but in addition preserves inventory freedom, specifically for web customers, Benji said. The firm carries a huge selection of loose diamonds and valuable gemstones, but the crucial goods are customized precious jewelry productions.
“We hold a large number of multicolor diamond and gemstone jewellery, with a few on the rarest shades actually ever viewed,” the guy said. “Our company is acknowledged best by the bread-and-butter items â yellow diamond and red diamond involvement bands. But we offer diamonds of virtually every shade, and precious gems â including sapphires, emeralds, and rubies. We sell jewelry constructed with colorless diamonds, too, but all of our knowledge is within the realm of color.”
For consumers that anything at heart and want help that makes it an actuality, Leibish & Co. provides a “Design a” jewelry device, which Benji said is actually its most widely used item.
“normally, while looking for a particular part, people frequently want certain rocks and placing styles they have already fallen crazy about,” he stated. The “Design a” tool allows clients to build a bit by using the rock, setting, and material regarding option.
“It allows them to bring their particular dreams alive â with the knowledge in artistry,” Benji told all of us.
Accessories & New on the web Tools available for Leibish & Co.
whilst seems forward to the long term, Leibish & Co. is actually slowly shifting toward higher-ticket items and much more product range. The firm seems comfortable branching out to new products as a result of the dedication and passion it pertains to most appropriate its existing productions.
“we’ve talked about introducing numerous accessories â such deluxe watches, purses, and also pens,” Benji said. “But we made a decision to hold back until we 1st perfected the primary collection of item, which is diamonds.”
Leibish & Co. can also be searching for ways to carry on mastering the prominent website, as well. One of the ways it plans to enhance their on the web knowledge is by presenting enhanced reality functions, that may provide virtual customers a lot more of an in-store experience.
As a company along with its sources in colourful diamonds and ecommerce, Leibish & Co. will continue to innovate in a conventional business which views modification as exception to this rule, maybe not the rule.